Terms & Conditions
Manufacturer warranty and repairs apply to all new instruments. DEMO & B-Stock instruments are sold as-is. Any mechanical repairs are covered under the manufacturer warranty.
All sales are in USD and are final.
Exchanges (if applicable)
We only replace items if they are defective or damaged upon arrival. Please take pictures of the defective/damaged product and contact us by email at firstname.lastname@example.org. We will work to promptly rectify the problem.
To return your product for repair please email Bandoverstock.com to receive an RMA authorization.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Your CC will be charged for return shipping as the same sent method.
If you are shipping an item over $75 USD, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.